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Hosted CRM Vendor Comparison Guide
Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...
Sponsored by: Inside CRM
Date: January 2007 |
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
Now you can sit at your desk and solve the toughest support problems, remotely. Sure, you can visit all your employees or customers and solve their support issues at thei...
Sponsored by: NTRglobal
Date: November 2006 |
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5 Key Strategies for Making Sales the Engine for Growth
This may be a tough year for sales...but not for everyone. Some of the world's most successful corporations employ 5 key strategies that allow them to buck the trend and...
Sponsored by: AchieveGlobal
Date: June 2008 |
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ERP End-User Business Productivity: A Field Study of SAP & Microsoft
In this white paper, measurements are discussed of how end users of Enterprise Resource Planning (ERP) applications describe the impact of Microsoft and SAP applications ...
Sponsored by: Microsoft
Date: March 2007 |
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How File Fragmentation Occurs on Windows XP / Windows Server 2003
A while ago there was a little research project to find out exactly how fragmentation occurs on Windows XP. It was sparked by some users at a past trade show that mention...
Sponsored by: Diskeeper
Date: February 2008 |
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Using the Six Laws of Persuasion in Negotiations
This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit...
Sponsored by: Global Knowledge
Date: May 2008 |
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MBA Boot Camp
Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...
Sponsored by: Global Knowledge
Date: January 2008 |
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Sales Force Automation Comparison Guide
Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...
Sponsored by: Inside CRM
Date: May 2008 |
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On-Premise CRM Comparison Guide
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...
Sponsored by: Inside CRM
Date: May 2008 |
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5 Key Strategies for Making Sales the Engine for Growth
This may be a tough year for sales...but not for everyone. Some of the world's most successful corporations employ 5 key strategies that allow them to buck the trend and...
Sponsored by: AchieveGlobal
Date: June 2008 |
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TechRepublic Resource Guide: A firsthand look at successful CRM implementation
CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...
Sponsored by: TechRepublic
Date: July 2008 |
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Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...
Sponsored by: Microsoft
Date: May 2008 |
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Microsoft Dynamics CRM Online - The Norris Group Case Study
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Linc Group Case Study
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...
Sponsored by: Microsoft
Date: April 2008 |
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Get ahead of the curve in demand management
Demand management practices in the manufacturing space are quite common but most tend to concentrate on demand planning and rely solely on forecasting needs. Get this pap...
Sponsored by: IBM
Date: November 2007 |
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Sales lagging behind? Learn how 200 best-in-class companies stay ahead
Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It su...
Sponsored by: IBM
Date: July 2007 |
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The CMO's Strategic Agenda Benchmark Report
Marketing executives face a constant stream of business pressure. At the same time, customer expectations are increasing and customer satisfaction is becoming increasingl...
Sponsored by: IBM
Date: January 2006 |
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Better Performance at a Lower Cost: Optimize Retail Operations by Enhancing Your Use of IT
According to a recent study, nearly one-third of retailers want to upgrade their POS systems in the next two years. This white paper explains how the IBM Retail Environme...
Sponsored by: IBM
Date: January 2005 |
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Discover Retail "Megatrends" For 2010
Empower consumers. Increase productivity. Profitably compete in a saturated market. Today, mid-sized retailers need powerful tools to conquer a turbulent environment. IBM...
Sponsored by: IBM
Date: December 2004 |
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Learn the secrets of competing with larger financial institutions
It's tough for community financial institutions to succeed, especially when faced with fierce competition from large banks with large budgets. See how IBM can help with s...
Sponsored by: IBM
Date: June 2004 |
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Closing the Deal: Online Presentations That Result in Higher Sales
Closing deals is an art form. You've got to know your prospects, understand their concerns and speak their language. How do you accomplish this in order to make the sale?...
Sponsored by: Citrix Online
Date: August 2008 |
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Webcast: Saving Time, Money and the Environment with Web Conferencing
From online meetings and collaboration to sales support and marketing, Web conferencing may very well be the killer application today for businesses of all sizes. After ...
Company: BNET
Date: August 2008 |
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A Guide to Providing Proactive Protection to Consumer Online Transactions
This is a guide to help online businesses to proactively protect customers. The whitepaper discusses the impact of the continually growing number of consumers conducting ...
Company: VeriSign
Date: August 2008 |
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Gruppo Venco Revolutionizes CRM Program With Customer Centric Solution
Gruppo Venco wanted to adopt a Customer Relationship Management (CRM) solution that consolidates all customer information in a single dependable, constantly up-to-date so...
Company: Oracle
Date: August 2008 |
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Effective Customer Experience Management
Companies of all sizes are increasingly more concerned about the overall effectiveness of their online business. Much can be learned from the traditional Web analytics, ...
Company: BNET
Date: July 2008 |
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Webcast: Expand Your Market Reach More than Ever Before
In order to remain competitive in a global economy, effectively expanding your market reach is more important than ever before - and we can help.
Listen to thi...
Company: Citrix Online
Date: July 2008 |
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Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation
This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requir...
Company: VeriSign
Date: July 2008 |
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July 10th: Just MASH Marketing: The Customer Reference Mashup
Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar...
Company: Serena Software
Date: July 2008 |
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Advertisement Avoidance on Internet: Can Internet Printing Help?
While declining click-through rates and banner blindness are raising concerns among internet advertisers, a new advertisement format is gaining momentum slowly, exposure ...
Company: Hewlett-Packard
Date: July 2008 |
Hewlett-Packard |
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Marketing Information Systems From a CPG Industry Perspective
(CPG) organizations have typically invested in inward-looking information systems, such as supply chain and finance, and have shied away from market information systems. ...
Company: Investcorp
Date: July 2008 |
Investcorp |
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Orthofix Group Srl Improves Market Visibility and Optimizes Supply Chain Processes
Orthofix Group Srl wanted to develop a single, secure, and dependable management platform for Orthofix Group companies in Europe with the ability to integrate with the co...
Company: Oracle
Date: July 2008 |
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Administaff, Inc. Centralizes Sales Processes and Improves Forecasting With CRM Solution
Administaff, Inc. is a human resources outsourcing company and one of the leading Professional Employer Organizations (PEOs) in the United States. Administaff, Inc. wante...
Company: Oracle
Date: July 2008 |
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Hanjin Shipping Uncovers Sales Opportunities With New CRM System
Since its foundation in 1977, Hanjin Shipping has grown into a global transportation and logistics company ranked in the world's top ten. In 2007, Hanjin Shipping celebra...
Company: Oracle
Date: July 2008 |
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Online Retailer Improves Efficiency With New Operating System, Sales Jump 257 Percent
Online retailer Bow.it needed an IT solution to help it keep pace with the 3,500 orders it processed each month and lay the foundation for future growth. Bow.it saw early...
Company: Microsoft
Date: July 2008 |
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Supporting Sales with Web Conferencing
The Internet has forever changed the role of the salesperson. Mostly gone are the days of client lunches, sample inventories, and nights away from home. Today's sales pro...
Company: BNET
Date: June 2008 |
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A Day in a Low Carbon Life 2012
What might it be like to lead a business in 2012? This whitepaper describes a day in the life of a fictional CEO four year ahead, preparing to face market analysts. The a...
Company: IBM
Date: June 2008 |
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Eight Strategies for First-rate Customer Service
Are you providing your customers with the satisfying experience that will keep them coming back? In a marketplace where too many products and services are chasing too li...
Company: Cisco Systems
Date: June 2008 |
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Five Strategies for Reducing the High Cost of Online Consumer Authentication
This whitepaper discusses the five strategies businesses can take to reduce the high costs of online consumer authentication. VeriSign suggests methods to protect brands,...
Company: VeriSign
Date: June 2008 |
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SF Reports: Fundamentals of the Ad Network Industry
This white paper is developed to give the marketing generalist a grounding in the advertising network industry, the reasons for its recent meteoric growth, its strengths ...
Company: Catalyst SF
Date: June 2008 |
Catalyst SF |
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DSC Consulting Improves Visibility Into Customer Data and Boosts New Contract Business by 25%
DSC Consulting wanted to improve visibility into sales and customer data and enhance ability to cross and up-sell by consolidating multiple sales databases into one maste...
Company: Oracle
Date: June 2008 |
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Webcast: Optimizing Online Customer Interactions
There was a time when a simple check-the-box approach to online sales and service was enough to satisfy a consumer-driven Internet audience -- but those days are over. Wi...
Company: BNET
Date: May 2008 |
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Measured Thoughts: Kimberly-Clark
Kimberly-Clark is a leading global health and hygiene company. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kot...
Company: SAS Institute
Date: May 2008 |
SAS Institute |
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How to Develop and Deliver an Enticing Presentation
There's a lot vying for your prospect's attention during the workday - from emails and phone calls to meetings and project deadlines. This means that every second counts ...
Company: Citrix Online
Date: May 2008 |
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Closing Deals with Web Conferencing
Savvy sales people understand exactly why it's so important to quickly and efficiently turn prospects into customers. More and more, they're turning to Web conferencing ...
Company: BNET
Date: May 2008 |
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