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Hosted CRM Vendor Comparison Guide
Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...
Sponsored by: Inside CRM
Date: January 2007 |
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Hosted CRM Buyer's Guide
Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process.
In the market for a CR...
Sponsored by: Inside CRM
Date: July 2007 |
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
Now you can sit at your desk and solve the toughest support problems, remotely. Sure, you can visit all your employees or customers and solve their support issues at thei...
Sponsored by: NTRglobal
Date: November 2006 |
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Microsoft Dynamics RoleTailored Interface Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...
Sponsored by: Microsoft
Date: March 2007 |
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Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software
Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real...
Sponsored by: Microsoft
Date: March 2007 |
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UCCXA - Cisco Unified Contact Center Express Advanced
Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...
Sponsored by: Global Knowledge
Date: January 2008 |
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Sales Force Automation Comparison Guide
Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...
Sponsored by: Inside CRM
Date: May 2008 |
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On-Premise CRM Comparison Guide
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...
Sponsored by: Inside CRM
Date: May 2008 |
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Hosted CRM Buyer's Guide
Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process.
In the market for a CR...
Sponsored by: Inside CRM
Date: July 2007 |
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Hosted CRM Vendor Comparison Guide
Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...
Sponsored by: Inside CRM
Date: January 2007 |
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Webcast: Growing Your Business with CRM
Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...
Sponsored by: BNET
Date: September 2008 |
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TechRepublic Resource Guide: How well are you meeting your customers needs?
To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs....
Sponsored by: TechRepublic
Date: July 2008 |
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TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This ...
Sponsored by: TechRepublic
Date: July 2008 |
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TechRepublic Resource Guide: A firsthand look at successful CRM implementation
CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...
Sponsored by: TechRepublic
Date: July 2008 |
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Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...
Sponsored by: Microsoft
Date: May 2008 |
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Microsoft Dynamics CRM Online - The Norris Group Case Study
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Linc Group Case Study
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements
Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. E...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise
Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test bas...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...
Sponsored by: Microsoft
Date: February 2008 |
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Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software
Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real...
Sponsored by: Microsoft
Date: March 2007 |
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Microsoft Dynamics RoleTailored Interface Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...
Sponsored by: Microsoft
Date: March 2007 |
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The Future Sales Force - A Consultative Approach
If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact manageme...
Sponsored by: Microsoft
Date: September 2004 |
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Smarter Supply Chain Utilization for the Retailer
This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what sma...
Sponsored by: Microsoft
Date: January 2004 |
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How to Get to the Numbers that Matter in Retail
This white paper reviews various aspects of retail financial management and draws important lessons for small and mid-size retailers. It addresses a wide range of topics ...
Sponsored by: Microsoft
Date: January 2004 |
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The wrong ERP system can be costly: Time for a check-up
Enterprise Resource Management is crucial to the efficiency and productivity of any corporation. But many companies don't have ERP systems that can keep up with their con...
Sponsored by: IBM
Date: January 2008 |
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Find out how to "Wow" the customer while managing costs
Current bank trends indicate profit margins are flat. Retaining top bank customers is becoming harder and harder. Is your financial institution ready to buck this trend? ...
Sponsored by: IBM
Date: January 2008 |
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Sales lagging behind? Learn how 200 best-in-class companies stay ahead
Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It su...
Sponsored by: IBM
Date: July 2007 |
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IP Connections Create the Bank Branch of the Future
Rethink the way you reach your customers. Watch this IBM ForwardView Webshow to see how converged networking unifies voice, video, and data communications. You'll also le...
Sponsored by: IBM
Date: May 2007 |
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Retail opportunities in a world of extremes: Understanding today's teens and boomers
To provide insight into today's marketplace, research was conducted to examine the tendencies of two diverse segments of shoppers - baby boomers and teens. The results re...
Sponsored by: IBM
Date: January 2007 |
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Turning shoppers into advocates: The customer focused retail enterprise
Today's marketplace faces unprecedented diversity, fragmentation of consumer values, and information transparency. These circumstances make it harder than ever to achieve...
Sponsored by: IBM
Date: December 2006 |
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Buyer's guide: IBM customer experience solutions for midsize business
Customers are at the core of your business. To be competitive in today's marketplace, growing businesses must not only attract new customers but they must build customer ...
Sponsored by: IBM
Date: September 2006 |
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IBM Institute for Business Value: Healthcare 2015: Win-win or lose-lose? A portrait and a path to successful transformation
Cost, quality, and access issues continue to plague our healthcare system. When these issues are combined with new drivers that fundamentally change the healthcare envir...
Sponsored by: IBM
Date: September 2006 |
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Insurance 2020: Innovating beyond old models
Insurance companies will soon face endless opportunities for growth. But are current technologies capable of handling the potential for new business? The IBM Institute fo...
Sponsored by: IBM
Date: August 2006 |
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The Customer Focused Contact Center
Call it what you will - the contact center or call center, customer service, or 1-800 number is a critical area where the customers experience and attitude towards the co...
Sponsored by: IBM
Date: August 2006 |
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IBM: Patient-centric: the 21st Century prescription for healthcare
Throughout the industrialized world, healthcare systems are in crisis. Aging populations and skyrocketing costs are putting unprecedented financial and organizational pr...
Sponsored by: IBM
Date: May 2006 |
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Aberdeen Group: Achieving More Value From Enterprise Applications
Moving information between business applications such as ERP often requires custom programming, which diverts time and attention from high business value projects, and de...
Sponsored by: IBM
Date: May 2006 |
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CRM Done Right
To operate as a "customer focused enterprise", or CFE, corporations must apply innovative approaches and resources as they grow. The "CRM Done Right" framework offers a p...
Sponsored by: IBM
Date: April 2006 |
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The CMO's Strategic Agenda Benchmark Report
Marketing executives face a constant stream of business pressure. At the same time, customer expectations are increasing and customer satisfaction is becoming increasingl...
Sponsored by: IBM
Date: January 2006 |
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See how retail banks can break down the barriers to innovation
Retail banking has traditionally been a place where the road to innovation is blocked by numerous barriers: IT, corporate culture, operational limitations and more. But t...
Sponsored by: IBM
Date: June 2005 |
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Compete more effectively by acting as your own supply chain
We've heard it over and again: mid-sized manufacturers need to increase efficiencies while protecting their existing infrastructure and boosting profits. IBM can help, wi...
Sponsored by: IBM
Date: March 2005 |
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Better Performance at a Lower Cost: Optimize Retail Operations by Enhancing Your Use of IT
According to a recent study, nearly one-third of retailers want to upgrade their POS systems in the next two years. This white paper explains how the IBM Retail Environme...
Sponsored by: IBM
Date: January 2005 |
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The Consumer Driven Supply Chain
For their businesses to survive and thrive, executives in the retail and consumer products industry must understand how dramatic changes in consumer demand are transformi...
Sponsored by: IBM
Date: August 2004 |
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- Showing items 1-40 of 1758
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